- Current role
- Chief Operating Officer
- Company
- Vaidya Health Networks
- Experience
- 20 years
- Industry
- Healthcare
- Based
- Delhi NCR
About
Arjun Bhatia is chief operating officer of Vaidya Health Networks, which runs fourteen hospitals and a larger network of diagnostic centres across north India. He was promoted into the role in 2025 after running the group’s northern cluster.
Bhatia trained as a physician and practised for six years before moving into administration, a background he uses to push back on operating metrics that clinicians consider meaningless. He removed average length of stay from the group’s cluster scorecards in 2025, arguing it rewarded discharging patients who should have stayed, and replaced it with a readmission-adjusted measure.
His current work is on capacity: the group is adding roughly 900 beds over three years, and Bhatia has been explicit that the constraint is nursing staff rather than capital.
Leadership perspective
- What metric did you get rid of, and why?
- Average length of stay. It is a cost measure wearing a clinical costume. Every doctor in the building knew we were optimising for the wrong thing, and none of them were asked.
- What limits hospital expansion in India?
- Nurses. Not land, not capital, not equipment. We can commission a building in eighteen months and we cannot staff it in eighteen months.